Contacts foodpanda.bg

After you place an online order, we transfer it to the restaurant which will then start preparing your food.

Our partners make sure they deliver your food as fast as they can. Sometimes the restaurants are really busy and have too many orders or the drivers are stuck in the traffic jam - that's the main reasons a food delivery can be a bit slower.

If you are waiting more than the expected delivery time, you can contact us and we will tell you what the reason is.

If you have a voucher code, you can use it after you chose your restaurant and put products in your cart. After finalizing your order, at the bottom of the page, under the payment methods, you will see the section where you can use your voucher code. If your voucher is valid, it will calculate the discount immediately in your order. You can use only 1 voucher in an order.

If your voucher doesn't work, contact us, so we can check what the reason is.

It's easy like 1, 2, 3...

1. Tell us where you are: Share with us your location, so we can show which restaurants deliver to you.
2. Choose what you want to eat: Choose a restaurant and add products in your order. You can search by a restaurant's name or cuisine types.
3. Finalize: Write down your exact address, choose a payment method and leave your phone number. Always check if you are writing your number correctly, because if additional information for the order is needed, we need your number, so we can contact you.

Now lay back, relax and take a break - we will deliver the food to your door.

Call us as fast as you can, so we can notify the restaurant before they started preparing your order.

If it's regarding online payment issues, please, contact foodpanda, not the restaurant.

It's not required to register an account. You can make an order without creating an account in the site. When finalizing your order, there is an option for registering too.

Delivery time is different for every restaurant. It depends on the order count that the restaurant has to process and the distance between your address and the restaurant.

You can see the expected delivery time in the main information about every restaurant. After you order, we will send you a SMS with a more exact expected delivery time.

Delivery fee, just like expected delivery time, is set by the restaurant and depends on it. Usually the restaurants that are closer to you, have a lower delivery fee. If the delivery is a bigger distance, the delivery fee can be a bit more. There are a lot of restaurants that offer free delivery. You can easily check the delivery fee of a restaurant while you are in it's profile.

All of our restaurants accept cash on delivery. You can check in the main information of every restaurant if it accepts online payment as well.

Cash on delivery

Choose “Cash on delivery” when finalizing your order and pay the driver when you receive your order.

Online payment

Choose “Online payment” when finalizing your order. After you press “Order”, the site will redirect you to another page, where you can follow the instructions and enter your card details. When the online payment is confirmed, your order will be transmitted to the restaurant.

Online ordering in foodpanda provides several advantages for you:

1. Choices: We offer you a big choice of restaurants and their menus online, put all in one place and you can review every one of them. Every day you can discover new restaurants and tastes.
2. Don't hurry: You have time to review and choose what are you going to eat today, instead of listening someone who will read the whole menu through the phone, product by product.
3. You know what you get: We help you make the right choice by providing reliable customer reviews and ratings.
4. Convenient payment methods: If you are ordering from foodpanda, you are not obliged to pay only in cash. You can easily pay online too.
5. You can see your previous orders details and order easier again.

foodpanda is a platform for online food ordering and a site which connects users with a hundreds of restaurants. Customers can browse through numerous menus and place orders for delivery or take-away at the best price.

At foodpanda, we believe ordering food online should be fuss-free, fast and fun. With just a few clicks you can order from a wide variety of delicious cuisines online. foodpanda Bulgaria provides you with restaurant menus, customers’ reviews and more for over 1000 restaurants in 23 cities.

If you want to see all the restaurants, just go to: homepage. Share your location and see which restaurants deliver to you. You can also check all the cities that foodpanda functions in.

foodpanda works from 9:00pm to 23:30pm from Monday to Sunday.

The delivery area depends on each individual restaurant and foodpanda has no influence on this. If you enter a specific address on the homepage, then you can browse all the restaurants that do deliver to you.

Already created an account but struggling to recall your password? Click on 'Login/Register' at the top of the page. Then click on 'Forgot Password?'. Fill out your email address and a password recovery link will be sent to you by email.

You are not obliged to create an account, but it is very handy.

There are definitely a few advantages of signing up:

1. Your past delivery addresses will be saved so that you don't have to enter them all over again in your next order.
2. You can track the history of every order with their details in your account.
3. You can quickly re-order.

There are many more advantages… register with us today and start exploring!